Privacy Policy

The online store respects the right of website visitors and Users who use the services to privacy and confidentiality and we recognize the importance of protecting the information collected about you.
The current privacy policy is a public document that covers all personal data (PD) processed by the online store (Owner of personal data) and was developed in accordance with the current legislation of Ukraine on personal data.
The current policy regulates the use of resources, services, site capabilities, as well as the use of information provided by you to the online store.
the online store will not collect, use or disclose your personal data other than as provided by this privacy policy and the current legislation of Ukraine.
By using the website and mobile applications, you agree to the terms of the privacy policy of the online store.
If any changes are made to the terms of this privacy policy, this will be announced in a clear, accessible form on the website, such changes will take effect immediately after publication on the website.

Information collected by the online store

We collect information to provide better services to all our Users: for example, to determine the language you speak. What information the online store collects and how it is used depends on your interaction with our services.

If you are not logged in to the online store account, we store the collected information along with unique identifiers associated with the browser or device you are using.

If you are logged in to the online store account, we also collect the data we store in it and process it as personal information.

The information we collect when you use our services is listed below.
When creating an online store account, you provide us with personal information.

The following information is required:
Full Name

Password
E-mail and/or mobile number

Additional Information:
date or year of birth
address of residence
information about stylistic preferences
information about interest in a particular product
information about orders and purchases made
feedback and suggestions
We also additionally collect and process information coming from the technical means through which you contact us:
cookie data
information received in requests, questions, comments and feedback

provision of data by you during communication through the "hot" line

your provision of information by filling out an information entry form for participation in contests, promotions, surveys, etc.

Filling in additional data in the questionnaire will allow us to inform loyalty program participants about unique offers based on the specified preferences, create personal promotions, participating in which additional bonuses for purchases will be credited to the loyalty program participant's bonus card account.
You can go to your online store account to view and manage information about the activity stored in it.

Data about actions in the services of the online store, for example, search queries, favorite products, products in the basket, paid orders.

We use a variety of technologies to collect and store information, including cookies, pixel tags, and local storage such as the app's data cache.

By filling out the "Checkout" form and/or going through the registration/authorization procedure on the website:  the online store . The User gives his full, complete and indefinite consent to the entry by the online store (the owner and administrator of the personal data base) of the information provided by the User into the personal data base "Buyers", including information that is considered personal data in accordance with the current legislation of Ukraine;

By filling out the "Checkout" form and/or going through the registration procedure on the website: . The User gives his full, complete and indefinite consent to the processing and use of the User's data by the online store.

Why the online store collects data

- for the purpose of registration and identification of the User in the online store;
- for the purpose of renewing the User's registration password in the online store
- assessment and improvement of the quality of service to consumers/Users of the site and mobile application;
- providing assistance through the customer support service;
- for marketing purposes, namely: notification of the User via SMS, e-mail, social networks, etc. about the news of the online store, Promotional offers and Sales of Goods held in the online store, conducting an analysis of the market for the consumption of the Product, determining the circle of potential Buyers, determining needs potential Buyers in the Goods offered for sale;
- for the purpose of conscientious fulfillment by the online store of its contractual obligations to Users, including obligations regarding the delivery of the Goods;
- in order to fulfill the requirements of the current legislation of Ukraine by the online store.

including legislation on the protection of consumer rights;
- maintaining and improving our services to ensure that our services work properly, including tracking crashes or resolving issues you report to us. In addition, this information helps to improve our services.

Information processing is carried out in accordance with the requirements of the current legislation of Ukraine.

Use of cookies

Like many other websites, the resource uses cookie technology, with the help of which it is configured to work with you personally. In particular, it is impossible to work with the basket without this technology.
Cookies are very small files that we send to your computer or other device that we can access when you visit our site in the future. This technology allows the site to access stored information when necessary and improve the convenience of working with our information resources. You can always change your browser settings yourself and thus refuse to save cookies.

Transfer of information to third parties

The online store does not transfer the information provided by you to third parties, except in the following cases:
- delivery of your order by postal, courier and service companies, telecommunications operators, call centers (call processing centers) with which relevant contracts have been concluded;
- financial institutions (in the case of a refund for the product);
- directly provided by the current legislation of Ukraine Internet store user rights
- to know what data we process, how we receive it and how we use it;
- request updates and/or additions to information about you;
- request the correction of any errors in the personal data we have about you;
- limit the processing of your data;
- withdraw consent to the processing of personal data
- request the deletion of your data from our systems (after receiving and considering your request, we will be obliged to immediately, but in any case no later than the period established by law, stop processing and delete your personal data).

You can change/delete personal information or refuse to receive communications or withdraw consent to data processing by sending a message to the email address: support@ineed.ua with the mark "Personal data" in the subject of the email. To avoid violations and illegal use of your data by third parties, before fulfilling your request, we may ask you to confirm your identity.